Information Notice on Personal Data Processing Under The CCTV / Video Surveillance System

LAGARDÈRE TRAVEL RETAIL undertakes video surveillance of its Stores / Locations for the purpose of preventing and detecting security incidents and insuring the safety of goods, assets and people in accordance with its legal obligations resulting from Law no. 333/2003, republished, and any relevant subsequent regulation. The video surveillance system shall not be used for any further purpose, other than stated in this policy, which shall be revised on a yearly basis. 

Cameras have been positioned in such a manner as to monitor our Stores and critical security points within the Location. Recording of the images is performed 24hours/day, 7 days/week. 

Images shall be retained for a 21 days period, after which they shall be automatically deleted unless additional retention is required in order to investigate a security incident. After the completion of such investigation, the images shall be promptly deleted. 

We are constantly concerned with the safety of your personal data and we have therefore considered the potential impact of the use of the CCTV system on your privacy and have taken the appropriate measured to ensure that personal data processing is performed safely and with minimum risk to the data subjects. 

Images are stored securely and a limited number of personnel within LAGARDÈRE TRAVEL RETAIL and service providers ensuring the day-to-day operations of our Stores have access to the footage. 

Except for investigation authorities and further requests from proper authorities, footage is not available to third parties. 

Should you require any further information concerning the video surveillance system, please refer to our Data Protection Officer at the e-mail address: or send your enquiry at:


Bd-ul. Dimitrie Pompeiu no. 9-9A, IRIDE Business Park, Building 10, 2nd District, Bucharest

Fax: 031.407.82.51

Please be aware that you are entitled to formulate claims for access to your personal data, you have the right to be informed as to personal data processing, you have the right to amend, the right to restrict processing, the right to erasure (”right to be forgotten”), as well as the right to obtain portability of your personal data. Should you wish to exercise such rights, please write us at or at LAGARDÈRE TRAVEL RETAIL S.R.L. head offices, at the address stated above. We will respond within a month from the date of receipt of your request. 

If you wish to formulate a complaint on personal data processing you may contact the National Supervisory Authority for Personal Data Processing in Romania (

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